Roberto Magallanes

QA that holds up in production.

I’m a QA Lead with ten years in fintech, banking, logistics and SaaS. I own the test lifecycle from strategy to UAT, whether I’m the only QA on the project or leading six testers.

Selected work

Held at Umbrage and Softtek. 100% defect traceability and no critical production escapes at Umbrage.

Multi-org Salesforce validation

Each program ran in its own Salesforce Lightning org. I executed the same flows org by org to confirm they behaved the same across record types, page layouts and business logic, and triaged defects with the developers and admins.

Sole QA resource, Umbrage

Role-based access testing

Checked profile, role and permission-set boundaries on an enterprise field-operations platform, so each user could reach only the data and actions their access level allowed.

Umbrage

AI-assisted regression

Mapped a partner platform’s screens, flows and behavior from its codebase with Claude Code on the command line, then wrote the suites and test cases in Qase, a tool I proposed and rolled out. Runs go through Seldon, a natural-language visual automation tool, and I send findings straight to the vendor’s engineers.

QA Lead, Umbrage

API testing for Dynamics 365

Built a Postman framework with SQL checks that validated data exchange between Dynamics CRM modules and external integrations. Introduced Playwright as the base for automated regression.

Sole QA resource, Softtek

Leading a team of six

Led six testers for over three years. The QA processes and documentation standards I wrote became the blueprint for client handovers.

QA Lead, Umbrage

Where I fit

  • Umbrage Senior QA Analyst, QA Lead · 2022 to now
  • Softtek QA Tester to QA Lead · 2015 to 2022

Owning quality for a product

I do my best work owning test strategy from the first test case through UAT, and leading the people who run it.

Distributed teams

I’ve worked with EMEA teams across several time zones on enterprise desktop automation platforms for Mac and Windows.

How I work

I document what I find, escalate it, verify the fix, and leave the resolution to the developers who own it.

Automation
Playwright (TypeScript, JavaScript), Postman
API and data
Postman, Swagger, SQL
AI-assisted QA
Claude Code, Seldon, AI test case generation
Test management
Jira, Azure DevOps, qTest, TestRail, Qase, QMetry, Zephyr
CRM platforms
Salesforce Lightning, Microsoft Dynamics 365
Process
Agile, Scrum, Kanban, CI/CD